Contact Us
Your Strongest Partner
Whether it's technical assistance, product inquiries, partnership proposals, or becoming a regional distributor — our professional engineering and business team is always ready. Every question answered, at the speed you need.
Technical Rescue & Troubleshooting
Sensor won't connect, abnormal readings, program errors? Tell us — our R&D engineers will remotely assist you in diagnosing and fine-tuning your setup.
Product Pricing & Purchasing
Whether it's for a school program, team supply, or bulk order — contact us directly to get the latest pricing and shipping options.
Become a Regional Distributor
Want to bring the world's top competition-grade sensors to your region? Join our distributor network and grow with us.
School & Educational Institution Partnerships
Bring cutting-edge hardware into your curriculum, host on-campus robotics workshops, or apply for special educational pricing.
International Markets & Cross-Border Collaboration
Located outside of Taiwan and interested in introducing our product lines? Let's discuss cross-national cooperation and export arrangements.
Custom Product Development
Do our standard specs fall short for your special application? We offer custom sensor development services — just bring us your requirements.
Event Sponsorship & Media Partnerships
Organizing a robotics tournament, inter-school challenge, or tech expo? Reach out about equipment sponsorship or co-branding opportunities.
Product Feedback & Feature Suggestions
Your hands-on experience is our most direct driver of improvement! Share any user insights, feature requests, or improvement suggestions anytime.
Join Our Team
Passionate about robotics sensors, firmware development, or education technology? Send us your resume — we welcome talented, motivated individuals at any time.
Technical Support Email
Best for: Detailed problem reports with screenshots or videos attached, purchase inquiries, and partnership proposals. We promise to reply within 3 business days.
contactmbcrobot@gmail.com
Official LINE Support
Best for: Quick questions, real-time communication, sending short clips or screenshots. Chat directly with our engineers — the fastest way to get help!
@692vcvuk
Note
Want to send everything we need in one go? Use the technical support form: pick a category, fill in the fields, and one click opens a ready-to-send email.
How to Help Our Engineers Solve Your Problem as Fast as Possible?
- Provide a Video: Record a short clip of your robot running or the sensor indicator LEDs. A visual reference dramatically speeds up diagnosis.
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Share Your Program: Screenshot your block program, or upload your project file (
.lms/.ev3/.bp) and source code. - Describe the Context: Tell us what you were trying to do, what happened, and what you've already tried — this helps us pinpoint the issue fast.
Tip
Once you have the above ready, sending via LINE is the fastest path to resolution! Our R&D engineers will get on it immediately — fully committed to powering your success in every competition. 🏆